Privacy Policy
Last updated: 24 June 2026
1. Our Commitment to Privacy
ASP Build & Co (“we”, “us”, “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using this website or submitting your details to us, you consent to the collection and use of your information as described in this policy.
2. Information We Collect
We collect personal information that you voluntarily provide to us, including:
- Full name
- Phone number
- Email address
- Suburb or address
- Project details (type, description, budget range)
This information is collected when you submit an enquiry or consultation request through our website contact form.
We may also collect non-personal information such as browser type, device type, and pages visited through standard website analytics tools. This data is aggregated and not linked to individuals.
3. How We Use Your Information
We use your personal information to:
- Respond to your enquiry or consultation request
- Prepare and deliver quotes and proposals
- Communicate with you throughout a project
- Send relevant information about our services (only if you have opted in)
We do not use your personal information for any purpose other than those listed above without your express consent.
4. Storage & Security
Your personal information is stored securely and accessed only by authorised personnel at ASP Build & Co. We take reasonable precautions to protect your information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.
We retain your personal information only for as long as it is needed to fulfil the purpose for which it was collected, or as required by law.
5. Disclosure to Third Parties
ASP Build & Co does not sell, rent, or trade your personal information to any third parties.
We may share your information with trusted subcontractors or tradespeople where necessary to deliver your project. Any third parties we engage are required to handle your information in a manner consistent with this Privacy Policy.
We may also disclose information where required by law or to comply with a legal obligation.
6. Cookies & Analytics
Our website may use cookies and similar technologies to improve your browsing experience and to understand how visitors use our site. You can disable cookies in your browser settings, although this may affect some website functionality.
We may use Google Analytics or similar tools to collect anonymised data about site traffic. This data does not identify individuals.
7. Links to Third-Party Sites
Our website may contain links to third-party websites (including Facebook and Instagram). These sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their policies before providing any personal information.
8. Access & Correction
You have the right to request access to the personal information we hold about you, and to request corrections if that information is inaccurate or incomplete. To make such a request, please contact us using the details below.
We will respond to all access and correction requests within a reasonable timeframe and at no charge.
9. Complaints
If you believe we have mishandled your personal information, please contact us in the first instance so we can attempt to resolve the issue. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
10. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updated policies will be published on this page with a revised “Last updated” date. We encourage you to review this policy periodically.
11. Contact Us
For any privacy-related enquiries, requests, or complaints, please contact:
ASP Build & Co
Email: info@aspbuildco.com.au
Phone: 0449 281 424
Adelaide, South Australia
